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We strive to deliver your goods as quickly and professionally as possible. However, unexpected delays or human errors can occasionally occur. In 99.9% of cases, your order will be delivered promptly.
15.1 Delivery times stated on our website are approximate only. While we endeavor to deliver your order within the stated timeframe, please call us for the most accurate estimated time of arrival (ETA).
Delivery may be delayed due to unforeseen circumstances, such as:
Our third-party courier experiencing unexpected issues, such as a vehicle breakdown
Our inventory system updates daily, so it is possible for an item to run out of stock due to a sale and still show as 'in-stock' until the next system update
The meaning of 'in-stock' generally indicates that we have at least one unit of the specific product in stock at the time of your order. If you order multiple units, there may be a longer wait. Please call us before placing your order to confirm availability.
Your order contains an item or items with a longer lead time. In such cases, we will dispatch your order once all items are ready.
Delivery outside of England may take longer, for example, orders shipped to Scotland.
The time of delivery is not the essence of the contract. To avoid any doubt, we shall not be liable for any loss arising from delay in delivery or non-delivery."
IN-STOCK, Order by 12pm For Delivery in Next Working Days*
Price PromiseGuaranteed to Beat Any Genuine Price - Seen this item Cheaper ? Call : 0208 570 1233.
Price Promise
We pride ourselves on offering our customers the most competitive prices in the UK!
In the unusual case that another online retailer is publicly offering the same individual product at a lower price and sold with the same sale conditions, then we will match or even beat this price!
Our best price guarantee is subject to the terms and conditions below:
The competitor must have the items physically in stock;
The items must be in stock with the supplier
The products must be identical, same brand, model, colour, condition, specifications etc;
The competitor's product must be brand new and in its original packaging;
The time for delivery must be equivalent to our delivery times;
Guarantees and/ or warranties provided must be the same;
Delivery charges must be the same if the competitor charges more than us;
We compare prices on the basis that both prices include VAT;
The payment terms need to be the same;
The best price cannot be used in conjunction with any other offer we have provided;
We have a maximum limit of 25% off the price we advertise on our site;
The competitor must be selling on their own site, not a third-party site (auction);
The competitor must be a well-known supplier in the industry, e.g. good reviews;
The competitor's price is below our cost price;
The competitor is closing down or running a clearance.
To benefit from our best price guarantee, we will need the following information:
Name of the competitor including website address;
The dates that the competitor's price is available;
