Monarch Master HE PRO Smart WiFi Water Softener

Upgrade your home with Monarch’s first smart water softener series. The Master HE PRO combines Monarch's proven softening technology with a powerful, intuitive mobile app, giving you unprecedented control and visibility over your water softening system. Designed for larger households, the Master model is suitable for 1 to 10 people.

With high-efficiency technology and WRAS approval demonstrating the highest standard of quality, this compact unit delivers incredibly soft water while keeping maintenance simple and hassle-free.

Key Highlights

High-Capacity Output: Delivers a daily capacity of 3,420 litres (at 300ppm) and supports a maximum flow rate of 83 litres per minute.
Opti-Brining Technology: This high-efficiency feature ensures the unit only regenerates the resin that has been used, drastically reducing your water, salt, and energy consumption.
Customer Protect Programme (CPP): This built-in system detects leaks in your plumbing, delays regeneration until 2 AM, learns your unique water usage patterns, and automatically adjusts to BST and GMT time changes.
Code Compliant: Fully compliant with the Code for Sustainable Homes.

Smart Features Built for the Modern Home

Connect your Master HE PRO directly to your smartphone to put a powerful suite of features in the palm of your hand:

Integrated Salt Laser & Alerts: Never run out of salt again; the system tracks your salt levels and sends push notifications to your phone when it is time to refill.
Real-Time Usage Tracking: Easily monitor your daily water consumption in real-time and utilize accessible goal-setting tools.
Remote Diagnostics: Monarch's team can monitor your system's operating status directly from their headquarters to quickly identify any potential issues and ensure your softener is in safe hands.
Easy Aftercare: Enjoy direct app access to service plans, subscriptions, and an enhanced auto-populated warranty registration process.

Installation & What’s Included

Installation is easier than ever. The Master HE PRO comes complete with a Rapid-Fit bypass, which reduces the number of components needed for installation by up to 80% to 85%.

Includes: Full standard installation kit, standard Monarch hoses, and a water hardness test kit.
Upgrades: Upgraded installation kits are available, including specific product variations for Combi & Pressurised Systems or a 1-inch upgrade for 28mm supplies.

Technical Specifications

Specification	Details
Dimensions (H x W x D)	725 x 270 x 485 mm (Depth includes allowance for standard hoses)
Daily Capacity	3,420 Litres (@300ppm)
Max Flow Rate	83 lpm
Water Pressure	1.5 - 5 bar
Max Operating Temp	49°C
Connection	3/4" mbsp
Power Requirements	220v 3-pin plug with built-in transformer

Installation Note: If you are using Maxflow hoses, please add 18mm to the listed depth. For 28mm applications using Ultraflow hoses, add 25mm to the depth.

Warranty Information

Enjoy complete peace of mind with a 7-year parts guarantee and a 2-year labour/breakdown warranty. Please note: You must register your product within 90 days of installation to activate the 2-year labour warranty, and the 7-year parts warranty is subject to an annual service by Monarch Water.